Call us free on 0800 145 6852

Start claim
Have you suffered from
medical negligence?

If you receive substandard or inappropriate medical care and you're injured as a result, you could be entitled to claim compensation.

What to Expect

Getting in touch is easy. You can call one of our friendly legal services advisors, start you claim online by filling in our short claim form, or fill in your details in the form below and we'll call you back.

If you'd like to ask a member of our team any questions before you decide whether claiming compensation is for you, you can do so by clicking on the 'Chat with Us' button.

What happens when I call?

However you get in touch, speaking to one of our legal services advisors is an important part of the claims process. They will ask you to explain what happened and will be able to tell you if they believe you are entitled to claim compensation. All of our legal services advisors are legally trained, so you can be sure you're getting the right information from the outset. 

You may be asked for details such as the date on which you were injured or the date on which you realised the treatment you received was substandard, whether you've had to have any additional medical treatment, and whether you've had to take time off work to recover.

The Claims Process

If we believe you are entitled to compensation, we can find the right solicitor for your claim. All of our solicitors are medical negligence specialists, so will have lots of experience in similar claims, and can work for you on a no win no fee basis. We can often put you in contact with one of our solicitors immediately.

You will then have an initial consultation with our solicitor who will confirm whether you could be entitled to claim compensation for your injuries. They will also be able to give you an idea of the amount of compensation you could be awarded if your claim is successful, and how long your claim may take. This consultation is free, and you're under no obligation to proceed with your claim if you decide it's not right for you.

Our solicitor will then:

1. Send an initial letter called the 'letter of claim' to the other side

2. Collect medical evidence. If necessary, they will be able to arrange an independent medical assessment at no cost to you

3. Make a list of your losses

4. Send a letter to the other side, asking them to pay you compensation

If responsibility is accepted, our solicitor will negotiate the amount of compensation to be awarded. Your claim will only go to court if an agreement cannot be reached. This only happens in around 5% of cases.

Remember, if your claim is unsuccessful for some reason and you aren't awarded compensation, you have nothing at all to pay.


What happens when I call?

"I can determine in minutes if your claim is a potential for further investigation".
Lisa, Legal Services Advisor

The Claims Process

"My job is to guide you through the process and answer any questions".
Rob, Legal Services Advisor

Angela Nicholson

We helped Angela claim compensation for a toe injury sustained during a chiropody procedure.