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Have you suffered from
medical negligence?

If you receive substandard or inappropriate medical care and you're injured as a result, you could be entitled to claim compensation.


We understand the frustration and suffering caused by an incorrect or late diagnosis.

If you have received incorrect treatment because of a misdiagnosis, this might have caused you pain or inconvenience or lengthened your recovery time. If the misdiagnosis was avoidable then you may be entitled to claim misdiagnosis compensation.


 An example of how a misdiagnosis can take place:

  1. A patient goes to hospital after suffering a wrist injury in a fall
  2. The patient has an X-ray and is told that their wrist is sprained and no bones are broken
  3. The pain continues, and the patient returns to hospital, where they have a second X-ray 
  4. The patient is told that their wrist is, in fact, broken, and that the delay in putting the wrist in a cast means it will take much longer to heal

The consequences of a misdiagnosis can range from mild to severe, and include:

  •  Undergoing unnecessary treatment or surgery based on an incorrect diagnosis 
  •  Suffering side-effects from medication that was not needed
  •  Suffering from symptoms that worsen as a result of a doctor failing to refer you to a specialist
  •  Needing an operation that could have been avoided

Misdiagnosis of cancer

Whether there has been a delay in diagnosing your symptoms, or you’ve been told you have cancer when you do not, misdiagnosis of cancer is devastating.

Failure to promptly or correctly diagnose cancer can lead to a deterioration in health and significantly reduce the life expectancy of the patient.

How to claim misdiagnosis compensation

We know that some people think twice about claiming the compensation that could help them recover, as they believe there is little chance of success against the NHS or a private healthcare provider. 

You shouldn’t worry about the size of the organisation: if you’ve suffered additional syptoms as a result of negligent treatment or misdiagnosis, you may be entitled to compensation.      

To find out more, you can call us or talk to one of our advisors online by clicking on the ‘Chat with us’ icon at the top of the screen. Or, to find out more about what’s involved, read our page on what to expect

Making a formal complaint

We know that some patients who have been misdiagnosed want to receive an apology and an explanation of what went wrong, whether or not they intend to make a medical negligence claim.

All healthcare providers, whether they’re privately run or funded by the NHS, have official complaints procedures in place. If you choose to make a formal complaint then you are entitled to have your complaint investigated and to receive a full explanation. This will not affect your ability to claim compensation.