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Have you suffered from
medical negligence?

If you receive substandard or inappropriate medical care and you're injured as a result, you could be entitled to claim compensation.

National Medical Negligence Helpline

Have you suffered as a result of substandard or inappropriate medical treatment?

We believe that the victims of medical negligence deserve support and compensation for the pain and suffering they’ve experienced, and to cover the costs of future treatment or medical care.

What is medical negligence?

Medical negligence (also known as clinical negligence) occurs when a patient is harmed, physically or psychologically, as a result of substandard or inappropriate treatment.

Medical or clinical negligence can mean a variety of things, from a doctor failing to identify an injury on an X-ray, to a patient being given the wrong medication.

Medical negligence could also mean your GP failing to refer you to a specialist, or receiving substandard care from your dentist, chiropractor, or physiotherapist.

Read our page on the different types of claim for more information.

Here to help

We understand that if you’ve suffered as a result of medical negligence, you may be frustrated about what happened and the effect it’s had on your life. You may also be confused about what to do next.

We’ll help you understand your rights, how to get the answers you need, and whether or not you could be eligible to claim compensation.

If so, we’ll find the right solicitor for your claim within minutes. Your solicitor will be a medical negligence specialist who can work for you on a no win no fee basis.

Whether you want to claim compensation or not, we can put you in touch with a number of organisations who provide additional support, including Action Against Medical Accidents (AvMA) and the British Association for Counselling and Psychotherapy (BACP).

Should I make a claim?

We know that some people find the idea of making a medical negligence claim daunting, and are worried that claiming compensation could affect the standard of care they, or others, receive in the future.

This is not the case. It’s important to remember that if your claim is successful, your compensation is paid by the NHS Litigation Authority, or the insurance company of the doctor responsible for your injury.

What’s more, medical negligence claims can not only help ease the financial pressure of living with the injury and cover the costs of any further treatment needed, but can also draw attention to the cause of the injury and, in doing so, prevent the same thing happening to someone else.

Medical negligence claims – what to expect

We do all we can to help you understand the claims process. Read our page on what to expect to find out exactly what’s involved.

If you’re unsure of what to do next, or you’d like help understanding your rights, please feel free to give one of our friendly legal service advisors a call.


What is Medical Negligence?

"A patient is owed a 'duty of care' by the practitioner".
Angelina Rigby, medical negligence solicitor

How do I know if I can make a claim?

"All medical professionals have a duty to provide you with reasonable medical care".
Neil Clayton, medical negligence solicitor

What happens when I call?

"I can determine in minutes if your claim is a potential for further investigation".
Lisa, Legal Services Advisor